What Sets Imagion Apart?
There are several factors that sets Imagion.com apart from other
web hosts. In this brief article, we will focus on four (4) points
that make us stand out:
- Superior Service
- More intuitive choices
- Excellent Uptime
- Ease of Use
Our strongest feature is our customer service -going above and
beyond, looking for creative solutions when necessary, and being
available when there's an issue or a question. Being able to speak
to a real, live human makes all the difference when you are first
trying to get things set up or when you run into a problem.
First and foremost, Imagion.com's highly knowledgeable and technical
staff strives to deliver the utmost in customer service and response
times. However, our trained support personnel are also chosen for
their unique ability to communicate with non-techies. So, we know
our stuff, but you don't have to. ;)
More Intuitive Choices
Another Imagion uniqueness deals with our web hosting offerings.
Unlike other web hosts, we do not require you to know and compare
packages with all others in the field (which all offer basically
the same thing anyway). Instead, we like to focus on packages based
on use (not just for techies) and not so much on the technical details.
Web hosting has basically become a commodity, so we offer just as
much (if not more) as any other hosting company. However, we present
it to potential customers in an easy to understand manner --such
as "Beginner Sites" and "Multiple WebSite Plan."
This -we feel- makes it much easy to know you are getting the right
Although, if you are an advanced and experienced online guru; we
also provide a link to the gritty details of each hosting package.
Basically, even the "Beginner Sites" are given more space,
bandwidth, and emails than 90% of all sites on the Internet would
ever use. But, if a customer does happen to go over those initial
milestones, we simply increase that particular customers allowances
at no extra charge. This way, we can allocate just enough for each
customer on an as-needed basis --thereby saving everyone money!
Speaking of our qualified staff: we have maintained excellent uptimes
over several years of being monitored by a third-party monitoring
company. If you are interested, please view our hosting
uptime stats here. As you can see, we have consistently maintained
a near perfect record for uptime. Although power outages and network
outages do occur, we implement multi-tiered redundancy in every
aspect of our company. So, it may be impossible to maintain 100%
uptime, but we definitely give it our best shot!
Ease of Use
Last but not least, we have chosen the most popular and stable combinations
of hosting software to bring you a simple-to-use and easy-to-understand
method for managing your web site. We have numerous
visual aids to walk you through most website tasks. What's more
is that if you still require assistance, we would be happy to help
you via our helpdesk
ticketing system or over the phone. We simply provide all of
these methods in an effort to keep support costs as low as possible
in order to offer our web hosting at affordable prices.
Thank you for choosing Imagion.com!