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FAQ Stats :
 
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FAQ Questions :
[ 13 ]
[ 86 ]
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Imagion FAQ >> Resellers:

  1. I edited a hosting package why aren't my sites showing up with the new stats?
  2. I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?
  3. If you add something into cpanel, and then when you go to check it and it's not there this is why....
  4. Do you have a manual for our Reseller panel?
  5. How can my clients view their site before dns is propagated?
  6. How do I setup private name servers?
  7. One of my sites exceeded its bandwidth limit. I raised it's limit but the site is still saying bandwidth exceeded, why?
  8. Where do I go to login to my reseller control panel?
  9. Where do I go to login to the sites I create?
  10. Why does my package I create give everything one when I chose unlimited?
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  1. I edited a hosting package why aren't my sites showing up with the new stats? [top]
    Editing a hosting package does not edit the sites that are already on the package. So to get your sites on the newly edited package you need to upgrade them to the same package name. After doing so the new stats will kick in.

    Timestamp: 2004/01/12
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  2. I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating? [top]
    You have to manually upgrade or downgrade a site to the newly edited packages, even if the site is using the same package name.

    Timestamp: 2004/01/12
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  3. If you add something into cpanel, and then when you go to check it and it's not there this is why....  [top]
    Login to your cpanel account and look at the left side of the page where it says "General account information" It will then list what has been used and how many of each feauture you have left. Notice how the below examples says 0 / 0 That means you are trying to add something your account doesn't have. You need to go into your WHM create a new hosting package that has the features you need. After creating this package with the features you need upgrade your site to the new package.

    Timestamp: 2004/01/12
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  4. Do you have a manual for our Reseller panel? [top]
    Go to http://www.cpanel.net/docs/whm/index.html

    Timestamp: 2004/01/12
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  5. How can my clients view their site before dns is propagated? [top]
    http://youriphere/~theirusernamehere/

    This is not a permanent address anyone using it more then three days will be automatically terminated by our system.


    Timestamp: 2004/01/12
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  6. How do I setup private name servers? [top]
    http://support.imagion.com/privatenameservers.htm

    Timestamp: 2007/05/02
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  7. One of my sites exceeded its bandwidth limit. I raised it's limit but the site is still saying bandwidth exceeded, why? [top]
    Please make sure you have upgraded the sites bandwidth limit to a higher number then it has used. After doing so wait a few hours for cpanel to unsuspend the site.

    Timestamp: 2004/01/12
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  8. Where do I go to login to my reseller control panel? [top]
    http://www.yourdomain.com/whm/

    Timestamp: 2004/01/12
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  9. Where do I go to login to the sites I create? [top]
    http://www.sitesdomain.com/cpanel/

    Timestamp: 2004/01/12
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  10. Why does my package I create give everything one when I chose unlimited? [top]
    Unlimited is not an option it will default to one. Just pick very large numbers rather then unlimited.

    Timestamp: 2004/01/12
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